Couples looking for a headache

After switching rooms, the second one we got was much better. Kevin at the front desk was really nice and helpful, even though the first room felt more like a horror movie set with a plunger in the tub and a phone that didn’t even work.

Not cheap, but still acceptable for what we experienced.

The beds were clean, but the bathroom had a strong odor.

The bed was comfortable, and I appreciated the upgrades in furniture and TV. Connecting was tricky, though.

Poor maintenance and unclean rooms.

100% recommend for overnight stay

Clean room, friendly staff, with quick access to wi-fi and a 24-hour reception for our needs.

Was all great

The vibrant decor in the lobby brought a smile, and the easy-access pathways made it simple for me to wander about without any trouble. Plus, the seating areas were cozy and inviting, perfect for relaxation.

Improve cleanliness and maintenance of the facilities.

Cozy, Cozy, Cozy

I had the absolute best time soaking up the cozy vibes during my stay! 🌟 The Queen Room was so well-appointed, boasting a plush bed and clean linens that made falling asleep a breeze. Plus, the garden area outside provided such a lovely backdrop for my morning coffee, pure joy! 🌿☕

can recommend 🏨❤️

I stayed for 2 nights in a Queen Room with Two Queen Beds Accessible/Non Smoking. Rooms were clean and comfortable. The staff was friendly and helpful. I enjoyed watching TV with plenty of channels. Great place for a restful stay! 😊

Florence has some tasty locals! I hit up Cracker Barrel for a plate of biscuits and gravy that had me swooning. Plus, the clean rooms were a solid win, and the staff dished out friendly vibes. 🙌

The renovation scene was a hot mess! Garbage everywhere and the hallways looked like a dumping ground, which didn't scream 'welcoming' to me. We even had to switch rooms due to our first door being wide open. Yikes! 😬

Great fitness center, but Wi-Fi was slow during my stay.

would happily go back again

Rooms were clean and comfortable, featuring a microwave, refrigerator, private bathroom, and TV. The desk was handy for work, and there was a nice seating area. Spa facilities included a fitness center. Breakfast was offered as a to-go bag with some snacks and a bottle of water.

Clean rooms. Staff provided friendly service. The hallways looked like a dumping ground. Felt a bit unsafe due to messy conditions.

central spot for city adventures and park strolls

My stay was enjoyable because I loved the easy access to the War Between the States Museum, just under 4 km away, and the charming walking paths around the Florence County Museum, about 4.5 km from the hotel, making my weekend of exploring fun and convenient. I also appreciated the friendly staff who were always ready to help, but the renovation work was a bit disruptive during my visit.

There were some positive aspects, like the decent mattress and the friendly staff, but the overwhelming cigarette smell, moldy areas, and general disrepair were hard to overlook. The lack of housekeeping and amenities made it a less than pleasant experience overall.